ฐานข้อมูลวิจัยด้านสุขภาพจิตและจิตเวช

ผู้วิจัย/Authors: K.Sinsak Suvanchot, Wipawan Chaoum Pensuksan

ชื่อเรื่อง/Title: Work stress, stressful situations and coping strategies among the staff in Suansaranrom Hospital

แหล่งที่มา/Source: Journal of Mental Health of Thailand, Vol. 12, No. 1, January 2004, Page 31-39.

รายละเอียด / Details:

One of the most importance factors for on organization’s quality improvement is an efficient staff with good attitude toward work. Thus, stress, appraisal and coping with stressful situations are factors which effect staffs participation to accomplish any given task. An objective of this study was to describe the level of work stress, stressful situations and coping with stressful situations that affected the staff of Suansaranrom Hospital by using the Lazarus and Folkman’s stress, appraisal and coping model. The 294 samples were selected by simple random sampling method from staffs of Suansarandrom Hospital. The instrument consisted of “the level of work stress, stressful situations and coping strategies” questionnaire. All statistical data and pearson correlation coefficient were analyzed. Content analysis was used for qualitative data. The study found that 79.25% of sample group had moderate level of work stress. The factors that affected the level of work stress in the sample were age and length of working time in Suansaranrom Hospital with significantly negative relation (p-value‹0.05). Analysis of the content of stressful situations showed in 4 categories. 1) Input that related to work. 2) Process of working 3) Output from working. 4) Impact of working. Most of the sample reported their stress caused by management. And they faced the situations by using emotion-focused coping strategies. This result revealed the level of work stress, stressful situations and coping with stressful situations in staff. It gave an idea to develop and encourage the staff to have a positive attitude to stressful situations and effective coping strategies. Therefore they can work efficiently and effectively in order to develop qualities of the hospital services.

Keywords: work stress, stressful situations, coping strategies, mental health personnel, stress, psychology

ปีที่เผยแพร่/Year: 2004

Address: Suansaranrom Hospital, Department of Mental Health, Institute of Nursing, Walailak University

Code: 20040000181

ISSN/ISBN: 2859-497-X

Country of publication: Thailand.

Language: English.

Category: Abstract Journal.

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