ผู้วิจัย/Authors: Ronnachai Kongsakon, M.D.,LL.B.,M.Sc.

ชื่อเรื่อง/Title: Reliability and Validity of a New Measure of Patient Satisfaction (CSQ-8) Thai Version with Psychiatric Care

แหล่งที่มา/Source: Journal of The Psychiatric Association of Thailand, Vol. 45 No.2 April-June 2000 P 155-163.

รายละเอียด / Details:

Abstract Objective The objective of this study was to assess the reliability and validity of the Client Satisfaction Questionnaire (CSQ-8) Thai Version in 100 patients with known mental disorders. Study at Outpatient and Inpatient Departments of Psychiatry, Ramatibodhi Hospital, Bangkok, Thailand. Method Cross–sectional study. A Thai version of the CSQ-8 was developed through forward-backward translation techniques and reviewed by five content-experts using psychometric methods to test the reliability and validity of the version. Main outcome measuresare patient-satisfaction and scores for specific aspects of satisfaction. Relation between satisfaction and patient's sex and type of mental disorder. Results An eight-item questionnaire was developed. The validity with the item coefficient >0.6 for all scales.The reliability of the CSQ-8 Thai Version on a test and retest had a Pearson’s correlation of 0.697 and a Cronbach's Alpha coefficient for all scales of >0.70. The scale’s coefficient for the total number of items was 0.7897. Conclusion Our study supports the use of the CSQ-8 Thai Version as a reliable guide in the Thai setting to most psychiatric patient’s satisfaction.

Keywords: outcome assessment, reliability, validity, Client Satisfaction Questionnaire (CSQ-8) Thai Version, satisfaction, mental, psychology, psychiatry, test

ปีที่เผยแพร่/Year: 2000

Address: Department of Psychiatry, Ramathibodi Hospital, Mahidol University, Rama VI Road, Bangkok 10400

Code: 00000312

ISSN/ISBN: 0125-6985

Country of publication: Thailand.

Language: English.

Category: Abstract Journal.

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